LucidBio Laboratories respects the privacy of the researchers and institutions who access our catalog. This policy describes what information we collect and how it is handled.
When you create an account or place a request, we collect the information necessary to process and fulfill it — including name, research or shipping address, email, and account credentials. Payment information is processed securely through our payment provider and is not stored on our servers.
Connections are secured with SSL encryption. Account credentials are stored using industry-standard hashing. We do not sell or rent researcher information to third parties.
You may opt out of non-essential communications at any time. Transactional messages related to an active request will still be sent.